The Camera Store does not offer a repair service in store, but can send your broken or damaged photographic equipment to authorized repair centers on your behalf.

For details on this service please contact us at or check the list of frequently asked questions below.


Frequently Asked Questions


Q: Does The Camera Store do the repair?
A: No, we send all repairs to authorized repair depots and deal directly with them on your behalf.


Q:  How long does it take to repair my equipment?
A:  Typical repairs take 6-8 weeks.


Q:  Is there a charge for equipment repaired under manufacturer's warranty?
A:  There is no charge if you purchased the product from The Camera Store. We charge a $30 shipping and handling fee if it was purchased from eslewhere.


Q: How much will it cost?
A:  Repair costs vary widely dependent on what is being fixed and the extent of the problem.


Q:  Can I get an estimate?
A:   We always get your approval before authorizing any billable repairs. We charge $30 for shipping and handling to send in your non warranty repairs. There is no additional charge if you choose to refuse the estimate.


Q: What is covered by the Manufacturer's Warranty?
A: The Manufacturer's Warranty covers original defects & faults. Damage from dropping, wear & tear, water damage, etc are not covered under warranty and are a billable repair. Any decision as to whether a product will be repaired or replaced under warranty is at the sole discretion of the manufacturer or distributor.


Q: What do I need to bring to have my equipment repaired?
A:  Warranty repairs require proof of purchase. Please only bring the equipment that requires repair.  Camera Straps, memory cards, extra lenses, etc. should be left at home.

Subscribe to our Newsletter

The Camera Store's Newsletter includes promotions, video reviews, event information, contest links, interesting articles and more.